Transforming Service Teams In Only 6 Weeks

“Agile Service Delivery has transformed our business. We would never go back to stack-and-run!”

Jason Etheridge

President, Logic Speak

“Adopting the Agile Service Delivery process has definitely changed our ability to service our clients more effectively.”

Mike Ita

President, IT Corps

Class Is Currently

In Session



Registration is Now Closed

The Agile Service Delivery Master Class Includes:

Primary Course Modules and Components

  • Agile Service Delivery Learning Modules
  • Exam and Certification
  • Additional Related Online Content
  • Plus My Book: Getting To The Next Level


Bonus #1: Additional Training Modules

  • Ten Golden Rules of PSA Training Webinar
  • Working & Tracking Time in Real-time Training Webinar
  • Access To Manuel (as with other modules)


Bonus #2: The Managed Services Bible

  • Managed Services in a Month book – 3rd Edition by Karl Palachuk
  • Service Agreements for SMB Consultants book – Revised Edition by Karl Palachuk


Bonus #3: Cornucopia of IT Service Provider Reference Material

  • SPC International Business Builder Subscription – Full Access for 30 days with Promo Code
  • The Best NOC and Service Desk Operations BOOK EVER! For Managed Services
  • The Guide to a Successful Managed Services Practice – What Every SMB IT Service Provider Should Know
  • The Best I.T. Service Delivery BOOK EVER! – Hardware Warranty, Break-Fix, Professional and Managed Services
  • The Best I.T. Sales & Marketing BOOK EVER! – Selling and Marketing Managed Services

Subscription Value $79

MSP Books Value $550

Additional Content Value $incalculable!

Bonus #4: Agile Master Class Audio Recordings

  • Recordings of ALL modules suitable and licensed for participants’ review of course materials

Value $999

Bonus #5: Service Delivery Process Flowcharts

  • Technician’s Day Workflow Chart
  • The Flow of a Ticket Flowchart

Value $399

Bonus #6: Success White Papers

  • Working & Tracking Time in Real-time White Paper
  • How to Document a Process White Paper
  • Core Competency Matrix White Paper
  • Standards & Procedures Seed Document (Run Guide) White Paper

Value $399

Total Value With These Bonuses

Approx. $8,000

Course Price – $1,499


If by the end of the third class or 30 days…

  • If this course is not shaping up to be absolutely practical…
  • If it is not providing you everything that you need to transition to the Agile Service Delivery methodology…
  • If you’re not convinced that implementing Agile methodology will transform your Service Delivery process and team inefficiency…

Then email customer service
and we will refund you the next business day

Log In is required for submitting new question.