Agile Service Delivery
The Mindset, Metrics, and Tools
Webinar Replay
Join us for an information packed webinar focused on helping you get a clear understanding of how Agile can transform your Service Delivery overnight.
Presented by Matt Fox and Manuel Palachuk
- Why Agile Is The Superior Method
- Metrics To Drive Service Delivery
- The Power Of Making Work Visible
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DISCOUNT OFFER
Get the Agile Service Delivery Master Class for 30% off.
Only available until Monday Midnight March 2nd
CODE: GET-AGILE
KANBAN PROMO
Free copy of Phoenix Project or Making Work Visible when you start Kanban trial by March 10
Matt Fox
I will bring Agile to life by showing how to use Kanban boards to see the state of all your work, to identify team members who are overworked, to find rogue and neglected tickets, and to plan work for your whole project portfolio. And I’ll show how to re-engineer a common MSP process to make work visible. TopLeft offers Kanban boards for MSPs using ConnectWise or Autotask.
Manuel Palachuk
My focus will be on helping you understand what Agile Service Delivery is and why it is so significantly superior to the old outdated stack-and-run methods the PSA and ticketing systems preach. I’ll also show you the metrics to drive significantly better performance for your team. We will provide you with numerous resources for learning more about our methods and tools in addition to Agile and Kanban in general.
