Getting Agile Workshop
How To
Double IT Service Team Efficiency
In 30 Days
Using “Agile” Methods
Without Being A Process Expert!
The 3 Things You Will Learn
September 26th @12-Noon EST
This Workshop Starts In
#1 The Agile Process
How your team can eat through the service backlog faster than ever before and truly make work flow
#2 The Implementation
How to transition to Agile in 30 days without anyone getting hurt
#3 Leveraging Agile
How to exploit the new team efficiency to create even more customer value
“We've been working with Manuel as early adopters of his Agile Service Delivery methodology. It has definitely given us a competitive edge in our market, and we can't imagine changing back to hard scheduling and assigning tickets to everyone.
Our point of no return came when he showed us how our team was actually flowing in their work. By this I mean graphically showed us. We logged our techs' efficiency week by week, and you could see the results of endearing to the Agile process.”
Philipp Baumann“Agile Service Delivery has transformed our business. We would never go back to stack and run!
It’s important to us to be on the forefront of the adoption of Agile Service Delivery. The more we push the envelope for response times and customer satisfaction, the more we push to become more agile. It is one of our biggest competitive advantages.”
Jason Etheridge“Adopting the Agile Service Delivery process has definitely changed our ability to service our clients more effectively.
The whole agile workflow mindset made so much sense to us, it was easy to transition. We would never consider going back to the old ways, it was chaos in comparison.”
Mike Ita
Manuel Palachuk
Your Instructor
I have over 30 years of business, management, and training experience in the computer and electronics industries. I have owned several successful businesses, managed several successful IT and MSP service companies, and coached many more all over the world.