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Service Coordinator Duties and Tasks

Service Board Overview

Service Board Backlog

Time Sheet Approval Process (This is done every Friday)

Ticket Time Aging

Updating Budget

Steps to Dispatching / Scheduling

Credit Hold

Advance ticket priority based on age

Reoccurring Tickets

Follow up’s

Last Update: February 19, 2019  

November 26, 2018   547   Manuel Palachuk    Agile Service Delivery Run Guide  
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