Service Board Overview
Service Board Backlog
Time Sheet Approval Process (This is done every Friday)
Ticket Time Aging
Updating Budget
Steps to Dispatching / Scheduling
Credit Hold
Advance ticket priority based on age
Reoccurring Tickets
Follow up’s
Last Update: February 19, 2019
November 26, 2018 925 Manuel Palachuk Agile Service Delivery Run Guide
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